DELIVERY

DELIVERY AND RETURNS

Delivery time

Within 1-3 days from the moment of placing the order, we will inform you via e-mail or phone about the expected delivery date. If you do not receive any information from us within this time, please contact us, providing the order number.

Due to the specifics of production, most orders are completed within no more than 21 days from the date of order. Of course, our goal is to shorten the delivery time to a minimum.

Cost and form of delivery

The goods are sent via courier companies UPS, DHL, DPD, GLS, FEDEX....

The cost of shipping the order is:

-PLN 25.00 net courier shipment (only to Poland)

-PLN 30.00 net (only to Poland) in the case of cash on delivery (only for goods with a unit value not exceeding PLN 500 and after prior arrangement by phone or e-mail for such shipment).

It is possible to establish an individual method and conditions of delivery.

The sales document (VAT invoice) for the goods is attached to the shipment or sent electronically to the address indicated by you.

Packaging method

All products are packed safely so that they are not damaged during transport.

Crystal products are additionally transported disassembled (not in their entirety). For safety reasons, the goods may therefore be packed in elements and require assembly 'on site' according to the attached instructions. You will receive instructions in Polish for each item.

It is also possible for our company's employees to assemble the chandeliers at your place, but this service is additionally paid and priced individually.

Reservation of ownership of the goods

Until the Customer pays the full amount for the ordered Goods, they remain the property of the Store.