PRIVACY POLICY

1. General Information

This Privacy Policy sets out the rules for the processing of personal data of users of the online store operated at www.morkom-tech.com.

The personal data controller is:

APM MORKOM – Jarosław Moryc

ul. Drogowców 7

32-400 Myślenice

NIP: 6811740863

REGON: 356285490

e-mail: biuro@morkom.pl

tel.: +48 12 274 41 51

The Controller exercises due diligence to protect the interests of data subjects and ensures that data is processed in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

2. Scope of data processing

The Administrator may process the following data:

* first name and last name,

* company name,

* business address,

* delivery address,

* email address,

* telephone number,

* tax identification number,

* order history,

* payment details,

* IP address,

* data regarding activity in the Store.

Providing data is voluntary, but may be necessary for the conclusion and performance of the contract.

3. Purposes and legal basis of data processing

Personal data are processed for the following purposes:

Order fulfillment

Legal basis:

Article 6, paragraph 1, letter b of the GDPR

Scope:

* order acceptance,

* performance of the sales contract,

* delivery of Goods,

* payment processing,

* contact regarding order fulfillment.

Handling complaints and returns

Legal basis:

Article 6, paragraph 1, letter b of the GDPR c GDPR

Fulfillment of tax and accounting obligations

Legal basis:

Article 6, paragraph 1, letter c GDPR

Exercising or defending against legal claims

Legal basis:

Article 6, paragraph 1, letter f GDPR

Traffic analysis and statistics

Legal basis:

Article 6, paragraph 1, letter a GDPR (consent expressed via the cookie banner)

Scope:

* Google Analytics,

* Google Ads.

4. Data Recipients

Data may be transferred to entities supporting the Controller in conducting its business, in particular:

Payment Operator

* Przelewy24

Courier and Logistics Companies

* DPD

* DHL

* UPS

* FedEx

* GLS

* InPost

* Poczta Polska

Hosting Services

* AZ.pl

Analytical and Marketing Services

* Google Analytics

* Google Ads

* Google Search Console

Accounting and Legal Entities

to the extent necessary to fulfill obligations arising from legal provisions.

Data is not sold to third parties.

5. Data Transfer Outside the European Economic Area

In connection with the use of Google services, some data may be transferred outside the European Economic Area.

The transfer takes place in accordance with the mechanisms provided for in the GDPR, in particular based on decisions of the European Commission or standard contractual clauses.

6. Data Retention Period

Data related to order fulfillment is retained for the period necessary to perform the contract and for the period required by law.

In particular:

* accounting documents – 5 years from the end of the fiscal year,

* data regarding complaints – until the statute of limitations for claims expires,

* customer account – until the account is deleted by the user or the Administrator,

* analytical data – in accordance with Google tool settings.

7. Rights of Data Subjects

Every person has the right to:

* access data,

* rectify data,

* delete data,

* restrict processing,

* transfer data,

* object to processing,

* withdraw consent at any time,

* lodge a complaint with the President of the Personal Data Protection Office.

Requests can be sent to:

biuro@morkom.pl

8. Customer Account

Creating a Customer Account requires providing identification and contact details.

The User may at any time:

* modify data,

* delete the account,

* request deletion of data to the extent permitted by law.

The Administrator may delete the Customer Account in the event of a violation of the Terms and Conditions or applicable law.

9. Data Security

The Administrator uses appropriate technical and organizational measures to protect personal data against:

* loss,

* destruction,

* unauthorized access,

* disclosure,

* modification.

The connection to the Store is secured using an SSL certificate.

10. Changes to the Privacy Policy

The Administrator reserves the right to change this Privacy Policy in the event of:

* changes in legal regulations,

* technological changes,

* changes in the Store's functionality.

The current version of the Privacy Policy is published on the Store's website.

11. Contact

For matters related to personal data protection, please contact:

APM MORKOM – Jarosław Moryc

ul. Drogowców 7

32-400 Myślenice

e-mail: biuro@morkom.pl

tel.: +48 12 274 41 51

COOKIES POLICY

1. General Information

This Cookie Policy governs the use of cookies and similar technologies by the online store available at www.morkom-tech.com.

The website administrator is:

APM MORKOM – Jarosław Moryc

ul. Drogowców 7

32-400 Myślenice

NIP: 6811740863

REGON: 356285490

email: biuro@morkom.pl

2. What are cookies?

Cookies are small text files stored on the user's end device when using a website.

Cookies enable the website to function properly, increase its security, and allow for the analysis of website traffic and the tailoring of advertising content to user interests.

3. Types of cookies used

Necessary cookies

They are necessary for the proper operation of the online store.

They enable, among other things:

* maintaining the user's session,

* remembering the contents of the shopping cart,

* completing the order process,

* logging in to the customer account,

* ensuring the security of the website.

These cookies do not require user consent.

Analytical cookies

They allow for the analysis of how users use the website.

They are used in particular by:

* Google Analytics 4.

These cookies allow the Administrator to obtain information about, among other things:

* number of visits,

* traffic sources,

* time spent on the website,

* popularity of individual subpages.

Analytical cookies are installed only after the user has given consent.

Marketing Cookies

They are used to conduct advertising activities and measure the effectiveness of marketing campaigns.

In particular, they are used by:

* Google Ads.

Marketing cookies can be used to:

* display personalized advertisements,

* measure the effectiveness of advertising campaigns,

* create target audiences for advertising.

Marketing cookies are installed only after the user has given consent.

4. Tools Used by the Administrator

Google Analytics

The website uses the Google Analytics service provided by Google LLC.

Google Analytics allows for the analysis of how users use the website.

Detailed information:

https://policies.google.com/privacy

Google Ads

The website uses Google Ads advertising tools.

They enable:

* measuring the effectiveness of advertising campaigns,

* analyzing conversions,

* presenting advertisements tailored to user interests.

Detailed information:

https://policies.google.com/privacy

Google Search Console

The Administrator uses Google Search Console solely to monitor the website's visibility in Google search results.

Google Search Console is not used to identify store users.

5. Consent Management

During your first visit to the website, you are given the option to:

* accept all cookies,

* reject non-essential cookies,

* individually select cookie categories.

Consent may be withdrawn or changed at any time.

Changing cookie settings does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Managing Cookies in Your Browser

You can independently change cookie settings in your web browser.

You can:

* block cookies,

* delete saved cookies,

* limit the operation of selected cookie categories.

Restricting the use of cookies may affect some of the online store's functionalities.

7. Consent Mode v2

The website uses the Google Consent Mode v2 mechanism to adapt the operation of Google tools to the user's decisions regarding marketing and analytical consents.

Data processing for analytical or advertising purposes occurs only to the extent resulting from the user's consent.

8. Cookie Retention Period

The cookie retention period depends on the type and the purpose of processing.

Some cookies are deleted after the browser session ends, while others may be stored for a specified period or until deleted by the user.

9. Changes to the Cookie Policy

The Administrator reserves the right to change this Cookie Policy, in particular in the event of:

* changes in legal regulations,

* technological changes,

* changes in website functionality,

* implementation of new analytical or marketing tools.

The current version of the document is published on the store's website.

10. Contact

For any matters concerning cookies and privacy protection, please contact the Administrator:

APM MORKOM – Jarosław Moryc

ul. Drogowców 7

32-400 Myślenice

e-mail: biuro@morkom.pl

tel.: +48 12 274 41 51

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